Refund Policy for Billion Dollar Smile Procedures

At Smiles by Mario Montoya, we are committed to delivering exceptional care and a premium experience. We understand that circumstances may arise that require you to cancel your procedure. This policy outlines the terms and conditions for refunds on our Billion Dollar Smile procedures.

Refund Policy Overview

If you decide to cancel your procedure after making a payment, please be aware that we can issue a refund of 80% of the amount paid. The remaining 20% is retained to cover initial consultation fees, administrative processing, and preparatory costs associated with your procedure.

Refund Terms

• Applies to Payment Plan Only: This refund policy is applicable if you have selected a payment plan for your procedure.
• Refund Request: All refund requests must be submitted in writing via email to payment.plans@smilesbymariomontoya.com with a valid reason for cancellation.
• Processing Time: Once we receive your written request, please allow up to 15 days for processing. Refunds will be issued to the original payment method.

Non-Refundable Deposit

If a deposit was paid to secure your appointment, please note that this is non-refundable as it covers pre-treatment preparations and reserves your booking.

We are here to answer any questions or assist you with any concerns about your procedure. Please feel free to reach out to our team.

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